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Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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tnyt77
Level 7
‎12-23-2020 12:44 PM

Fubo TV freezing every few hours and having to restart app

Fubo tv will freeze every few hours.  Have to restart app to get picture again.  Check roku, uninstalled fubo tv app and then uploaded.  Ne effect.  Same issue a few hours later

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RokuDanny-R
Roku Employee
Roku Employee
‎12-24-2020 09:41 AM

Re: Fubo TV freezing every few hours and having to restart app

@tnyt77 

Thanks for the post.

Please make sure when removing a channel, that you restart the Roku device before adding the channel back again.

If the issue remains unresolved, I'd recommend reaching out to FuboTV directly to report the issue and request additional support. Many channels on the Roku platform are developed and maintained by the channel provider directly, and they'll be able to best assist. If other channels are working correctly, and you only experience this issue on the FuboTV channel (app), that is likely an indication that the issue lies within that particular channel. In these cases, the channel provider will need to investigate the issue in order to help resolve it.  

You can reach them here: https://support.fubo.tv/hc/en-us

Thanks,
Danny

Danny R.
Roku Forum Moderator
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