Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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dmonn
Level 7

Frequent error messages: Service Unavailable

I frequently get a "Service Unavailable" during prime time hours (5 - 7 pm), along with error messages tagged with codes RLP 1025 and RGE 1001. These mostly occur when I try to connect to channels on Spectrum streaming service. Other sites (like Hulu) seem to work just fine. Is this a Roku issue or a Spectrum issue?
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2 Replies
optikhog
Level 7

Re: Frequent error messages: Service Unavailable

Spectrum. We see this quite a bit during prime time with their channel.
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bunnieknit
Level 7

Re: Frequent error messages: Service Unavailable

Same problem here.  Any news from ROKU or SPECTRUM regarding a fix?
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