Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Highlighted
Level 7

Freeview uk data channels

Jump to solution

Hi. Why don’t the Freeview data channels like Ketchup tv work on the Roku TV? Am I doing something wrong?

0 Kudos
1 Solution

Accepted Solutions
Highlighted
Roku Employee
Roku Employee

Re: Freeview uk data channels

Jump to solution

@Neilo 

Thanks for the inquiry.

For more information about that channel's features and functionality, you'll want to contact the channel provider support directly to inquire further. Many channels on Roku are developed and maintained by the channel provider themselves. 

Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

0 Kudos
3 Replies
Highlighted
Roku Employee
Roku Employee

Re: Freeview uk data channels

Jump to solution

@Neilo 

Thanks for the inquiry.

For more information about that channel's features and functionality, you'll want to contact the channel provider support directly to inquire further. Many channels on Roku are developed and maintained by the channel provider themselves. 

Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

0 Kudos
Highlighted
Level 7

Re: Freeview uk data channels

Jump to solution

Hi there no this isn’t a Roku Channel. It is a Freeview channel on uk tv and is using the husense Roku tv. Ketchup tv says that you need to connect your tv to the internet for it to work. But of course the hisense tv is connected to the internet. It’s can like the Tv just doesn’t recognise these data channels but they work fine on the hitachi tv upstairs. 

0 Kudos
Highlighted
Level 7

Re: Freeview uk data channels

Jump to solution

So bizarrely then ketchup Tv now works! What a coincidence.  It’s just the other data channels now that dont work still, these are 212 Yaas, 251 Travel, 261 Racing Tv, 263 sonlife, 264 Vision, 265 VOD, 269 arise, 271 channel box. 

0 Kudos