Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Level 7

Freeform crashing

For the last week or so now my Freeform app has been crashing every time I try to open it. I have checked and the app and my Roku is up to date, I have uninstalled Freeform and re-installed and it still crashes. I have also uninstalled, unplugged, then reinstalled Freeform and it still continues to crash. I have also restarted my device. 

Is anybody else having the same issue? I would really like to be able to access it. 

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1 Reply
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Roku Employee
Roku Employee

Re: Freeform crashing

@BKCollins 

Thanks for the inquiry.

For more information about that channel's features and functionality, you'll want to contact Freeform support directly to inquire further. Many channels on Roku are developed and maintained by the channel provider themselves. 

You can reach Freeform support here: https://support.freeform.com/hc/en-us

Thanks,
Danny

Danny R.
Roku Forum Moderator