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Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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CeeHarm
Level 7

Free Trial Offers

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Good evening, 

I logged into my.roku.com to check the View and Activate Free Trials link. There are usually 8-10 offers. I think since we've had our roku we have tried for or five. 

Today, it says We currently do not have any offers for you.  It seems weird that suddenly all the free trial offers would disappear. Does anyone have any insight to this? Do the free trial offers vanish after you've had roku for a certain amount of time?

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1 Solution

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RokuDanny-R
Roku Employee
Roku Employee

Re: Free Trial Offers

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@CeeHarm

Thanks for the post.

Please be aware that if there are no current offers visible on the offers page, then your Roku account will not have any available free trial offers.


Thanks,
Danny

Danny R.
Roku Forum Moderator

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RokuDanny-R
Roku Employee
Roku Employee

Re: Free Trial Offers

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@CeeHarm

Thanks for the post.

Please be aware that if there are no current offers visible on the offers page, then your Roku account will not have any available free trial offers.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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CeeHarm
Level 7

Re: Free Trial Offers

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So will there be trials again at some point?

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RokuDanny-R
Roku Employee
Roku Employee

Re: Free Trial Offers

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@CeeHarm

Thanks for the posts.

We have responded to the PMs that you have sent us and will continue to assist you from there.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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