Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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DB1201
Level 8

Free Fox News works after code entered for provider, but until TV is turned off.

 
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2 REPLIES 2\
RokuDanny-R
Roku Employee
Roku Employee

Re: Free Fox News works after code entered for provider, but until TV is turned off.

@DB1201 

Thanks for the post.

Try removing the channel from the Roku home screen by navigating to the channel tile, pressing the * key on your remote and choosing 'Remove channel'. Then restart your device from Settings>System>System restart. Once your player starts up again, add the channel back once more.

Does this clear up the issue you are seeing?

Thanks,
Danny

Danny R.
Roku Forum Moderator
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DB1201
Level 8

Re: Free Fox News works after code entered for provider, but until TV is turned off.

The Fix only lasted for one day.  The next day I turned on the TV, and went to Fox News on ROKU it again asked me to accept the terms and stopped working after about five minutes.  Had to go through the code again.  Suggested correction did not work beyond a day. 

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