Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Level 7

Free Disney+ subscription from Verizon

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We were given a free 1yr subscription for Disney+, but when I go to activate it on the roku only 2 options are a available; pay monthly subscription, or purchase the annual subscription. No mention or offer to activate my free offer.

How do I activate my free offer on roku? 

1 Solution

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Roku Employee
Roku Employee

Re: Free Disney+ subscription from Verizon

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@Honesty815 @ebritt6 @ahenderson1979 

Thanks for the inquiry.

For more information regarding your free subscription to Disney+, you will need to contact Disney+ support directly as they would best be able to assist you.

You can reach them here: https://help.disneyplus.com/csp


Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

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3 Replies
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Re: Free Disney+ subscription from Verizon

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I am trying to do the same thing and cant seem to figure it out. Have you gotten anywhere with this issue?

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Level 7

Re: Free Disney+ subscription from Verizon

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Any updates. I'm dealing with this issue now.

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Highlighted
Roku Employee
Roku Employee

Re: Free Disney+ subscription from Verizon

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@Honesty815 @ebritt6 @ahenderson1979 

Thanks for the inquiry.

For more information regarding your free subscription to Disney+, you will need to contact Disney+ support directly as they would best be able to assist you.

You can reach them here: https://help.disneyplus.com/csp


Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

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