Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Deb1207
Level 7

Fox sports go

After loading fox sports go on my tv it tells me to go to the web address and enter the activate code. Once I do that it asks for the tv provider. Roku is not listed. Anyone know how to resolve this issue? #foxsportsgoclevelandindians

0 Kudos
3 Replies
DBDukes
Level 14

Re: Fox sports go

Roku isn't a TV provider. It's asking for a provider such as:

  • Cable (Xfinity, Spectrum, etc)
  • Satellite (Dish, DirecTV)
  • Streaming (Sling TV, YouTube TV, Hulu Plus Live TV, Vidgo, etc)

The Fox Sports Go app is not a standalone Fox Sports source. It works in conjunction with your TV provider. If you don't have a TV provider, you can't authenticate the app.

DBDukes
http://www.dbdukes.com/
Roku Ultra (4660)
Roku Streambar (9102)
Roku Streaming Stick+ (3810)
0 Kudos
Deb1207
Level 7

Re: Fox sports go

I have Hulu live and it is not listed either. 

0 Kudos
DBDukes
Level 14

Re: Fox sports go


@Deb1207 wrote:

I have Hulu live and it is not listed either. 


Do you see other streaming services listed? If so, then it appears Hulu isn't one of the services accepted for authentication. Just like not all cable systems are accepted, it could be that the service doesn't accept all streaming services.

DBDukes
http://www.dbdukes.com/
Roku Ultra (4660)
Roku Streambar (9102)
Roku Streaming Stick+ (3810)
0 Kudos