Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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strong9510
Level 7

Fox Sports Go will not activate on my roku player

Roku Express 3930X

I had Fox Sports Go working fine up until a few days ago. When I went to watch the channel, it gave me the "activate" message window with an activation code. I went to the website and logged in with my provider, I then used the code to activate the channel. The activation window on the TV did not go away, although I am able to watch content on my computer from Fox Sports Go. No other apps have been affected. I have removed and reinstalled the app and power cycled the roku. The roku is up to date on the latest update.

Why will the channel not activate on my roku device?

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1 Reply
DBDukes
Level 16

Re: Fox Sports Go will not activate on my roku player


@strong9510 wrote:

Roku Express 3930X

I have removed and reinstalled the app and power cycled the roku.


That's not the correct order. Try:

  1. Remove the app
  2. Reboot the Roku
  3. Reinstall the app

The order is important. Doing the reboot last (or first, for that matter) doesn't help. Doing it in-between is critical to clear out any bad or corrupt data with the app.

DBDukes
http://www.dbdukes.com/
Roku Ultra (4660)
Roku Streambar (9102)
Roku Streaming Stick+ (3810)
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