Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Fox Sports Go issue

“There is no programming available to you right now” is the message I am seeing on the screen. When I hit “ok” it exits the app. WTH is this about?
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14 Replies
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Roku Employee
Roku Employee

Re: Fox Sports Go issue

@Phanatic88888 

Thanks for letting us know about the issue that you are experiencing.

Try removing the channel from the Roku home screen by navigating to the channel tile, pressing the * key on your remote and choosing 'Remove channel'. Then restart your device from Settings>System>System restart. Once your player starts up again, add the channel back once more. Does this clear up the issue you are seeing?


Thanks,
Danny

Danny R.
Roku Forum Moderator
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Re: Fox Sports Go issue

Still same issue

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Roku Employee
Roku Employee

Re: Fox Sports Go issue

@Phanatic88888 

Thanks for the update.

If the issue remains unresolved, I'd recommend reaching out to FOX Sports Go directly to report the issue and request additional support. Many channels on the Roku platform is developed and maintained by the channel provider directly, and they'll be able to best assist. 

You can reach them here: https://www.foxsports.com/supports/contact-us

Thanks,
Danny

Danny R.
Roku Forum Moderator
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Level 7

Re: Fox Sports Go issue

@Phanatic88888 

Are you still having this issue? If not, how did it get resolved? I started having it a couple of days ago. 

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Level 8

Re: Fox Sports Go issue

I was able to fix it. Just hit the options button a bunch of times while the app is loading and it will bring up the log in screen before it kicks you out

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Level 7

Re: Fox Sports Go issue

Confirmed this method worked. I hit the * button about once per second as it loaded. 

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Level 7

Re: Fox Sports Go issue

I have been able to successfully login by hitting the settings/options button repeatedly. After is says I have successfully logged in it returns to the message that there is no programming available to you right now. I have uninstalled and reinstalled the app several times and can successfully log in, but end up stuck at the same message of no programming available.  

Any advice?

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Level 8

Re: Fox Sports Go issue

Have you unplugged and replugged the roku? I've never had this issue.

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Level 7

Re: Fox Sports Go issue

Yes, I've unplugged and replugged the roku in several times and continue to get the same error codes. Any other ideas/suggestions?

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