Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Level 7

Fox Sports Go and KC Royals Baseball

We are trying to get Fox Sports Kansas City on Fox Sports Go.  We have Fox Sports Go installed on Roku but we can't get it to come up on our channels.  Any advice?

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2 Replies
Level 18

Re: Fox Sports Go and KC Royals Baseball

So Fox Sports Go works fine but you cant get the KC stuff on it?

You  should contact Fox. It may be your region where you live has access.

---A problem clearly stated is a problem half solved---.
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Roku Employee
Roku Employee

Re: Fox Sports Go and KC Royals Baseball

@rmicek 

Thanks for reaching out.

You'll need to contact either the channel provider or your subscription TV provider to inquire further. Licensing restrictions and/or technical issues may cause some content to be unavailable or to not play properly.

You can see our recommendations for troubleshooting channels on your Roku device here: https://community.roku.com/t5/Channel-Issues-Questions/Start-Here-To-Troubleshoot-Channel-Issues/m-p...

You can reach Fox Sports Go here: https://www.foxsports.com/supports/contact-us


Thanks,
Danny

Danny R.
Roku Forum Moderator
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