Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Highlighted
Level 7

Fox Soccer Match Pass crash

The "Fox Soccer Match Pass" app works fine on 9.2 firmware, but crashes to the home screen on 9.3 firmware.  Can anyone look into this?

2 Replies
Highlighted
Roku Employee
Roku Employee

Re: Fox Soccer Match Pass crash

@VacaRack 

Thanks for the post.

Have you tried removing the channel from the Roku home screen by navigating to the channel tile, pressing the * key on your remote and choosing 'Remove channel'. Then restart your device from Settings>System>System restart. Once your player starts up again, add the channel back once more.

Does this clear up the issue you are seeing?

Thanks,
Danny

Danny R.
Roku Forum Moderator
0 Kudos
Highlighted
Level 7

Re: Fox Soccer Match Pass crash

No.  I rolled back to 9.2.

0 Kudos