Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Roku Employee
Roku Employee

Re: Fox News suddenly not working

Hi,

Thanks for letting us know about the issue that you are experiencing.

If Fox News is the only channel that you observe this issue with, it's possible there may be an issue within the channel itself that the service provider will need to investigate.

I'd recommend reaching out to Fox News directly to report the issue and request additional support. Many channels on the Roku platform is developed and maintained by the channel provider directly, and they'll be able to best assist. 

Feel free to PM me if you have any further questions once you've contacted them and I'll follow up to see how else we can assist. 

Thanks,
Danny

Danny R.
Roku Forum Moderator
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jjpospisil
Level 7

Re: Fox News suddenly not working

It's been happening since I bought Roku a couple months ago and it's ONLY the fox news app...
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