Hi @JCL2
Thanks for the post.
We do not have enough details from your original message to make an effective suggestion. Could you tell us more about your concern? Does the issue only occur on a specific channel or across other channels installed on your device? Please provide us as well the troubleshooting you've tried; so we know what steps we should take next.
We'll keep an eye out for your response.
All the best,
Kariza
Kariza D.
Roku Forum Moderator
