Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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dallasdarlin
Level 7

Fox News Commercial Break?

Fox News app on Roku. Going into the app everything is fine except Fox News Channel Live. It goes to a screen saying, "Commercial break in progress." It never goes to the live stream.

It allows me to watch News Now live and Fix Sports live, just not Fox news live.

Any suggestions?

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4 Replies
StreamerUser
Level 16

Re: Fox News Commercial Break?

The FoxNews app Live feed (on all platforms) seems to be having some trouble (I just tested it, and the FoxNews live feed isnt working, though the FBN live feed is)

You'll need to report this to FoxNews:

https://help.foxnews.com/hc/en-us/requests/new

In the meantime, you can watch FoxNews live using the FoxNow app (free preview and authenticated with provider login).

 

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makaiguy
Level 20

Re: Fox News Commercial Break?

Odds are this is something Fox has to fix at their end, but you can try reinstalling the channel to see if that helps.

Remove/reinstall procedure:

  1. Highlight channel on home screen.
  2. Press * key and choose Remove channel option.
  3. IMPORTANT- DON'T SKIP:
    Restart the Roku to clear its memory via Settings > System > System restart. (On a Roku TV, this is Settings > System > Power > System restart.)
  4. Reinstall the channel from the channel store.  Note it will be added to the END of the channel grid.
  5. If channel requires a login, you may need to log in anew.
  • Roku Streaming Stick +, 3810X, Ser YH0059427035, wifi - Samsung UN55ES6100
  • Roku Streaming Stick, 3600X, Ser 5S56D8240827, wifi - JVC EM37T
  • TCL Roku TV 43S425/C107X, Ser X000001R60KV, wifi
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StreamerUser
Level 16

Re: Fox News Commercial Break?

FoxNews fixed this issue sometime in the early afternoon.

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makaiguy
Level 20

Re: Fox News Commercial Break?


@StreamerUser wrote:

FoxNews fixed this issue sometime in the early afternoon.


Hallelujia!   Now things will quiet down here until Fox starts messing around with it again.

  • Roku Streaming Stick +, 3810X, Ser YH0059427035, wifi - Samsung UN55ES6100
  • Roku Streaming Stick, 3600X, Ser 5S56D8240827, wifi - JVC EM37T
  • TCL Roku TV 43S425/C107X, Ser X000001R60KV, wifi
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