Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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MetroRich
Level 7

Fox Nation keeps Logging Out

Last week Fox Nation starting logging me out when the app is closed,   It seems to happen after I log into my Fox News subscription on the Nation App.   Tried everything from totally resetting my Roku and reinstalling all my channels to resetting my network.  No luck 
I have been using the Nation app on Roku for at least a year without any issues 

need advice 

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1 REPLY 1\
RokuMary-F
Roku Employee
Roku Employee

Re: Fox Nation keeps Logging Out

Hi @MetroRich,

Thanks for posting in the Roku Community and for letting us know regarding the issue you are experiencing.

Just for clarification, have you restarted your Roku device after removing the channel and before adding the channel back? If yes, this is a good indication that there likely an issue within that specific channel that will need to be addressed with an update from the channel publisher. Channels on Roku are created and maintained by each channel publisher. In this case, you'll want to reach out to that channel publisher directly to share your feedback. 
Please keep us posted.

Many thanks,
Mary

 

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