Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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gliddengirl54
Level 7

Fox Nation channel new programs not available since I signed up for Fox nation.

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I signed up thru Roku for the Fox nation channel. I can not receive the new programs given on the Fox cable channel. I signed up for the free trial 8/8/21. Now i am billed for the Roku, but the Fox Nation channel is 5.99/month. Do I get billed for Roku and Fox nation channel, (both of them)?

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RokuDanny-R
Roku Employee
Roku Employee

Re: Fox Nation channel new programs not available since I signed up for Fox nation.

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@gliddengirl54

Thanks for the inquiry.

For account and billing related issues, please reach out to our support team directly here for your 'Account or billing' issue, here: https://support.roku.com/contactus. They will be able to further assist you.


Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

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RokuDanny-R
Roku Employee
Roku Employee

Re: Fox Nation channel new programs not available since I signed up for Fox nation.

Jump to solution

@gliddengirl54

Thanks for the inquiry.

For account and billing related issues, please reach out to our support team directly here for your 'Account or billing' issue, here: https://support.roku.com/contactus. They will be able to further assist you.


Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

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