Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Level 7

Formula 1 kicked us off, I ordered it for a year from Roku.

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Formula 1 is asking for their username and account. I have one with them and they say it doesn’t exist. Why isn’t it automatically going on thru Roku. I have 4 Roku streaming devices.

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Roku Employee
Roku Employee

Re: Formula 1 kicked us off, I ordered it for a year from Roku.

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@GailRich 

Thanks for the post.

For more information about that channel's authentication and functionality, you'll want to contact Formula 1 support directly to inquire further. Many channels on Roku are developed and maintained by the channel provider themselves. 

Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

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Roku Employee
Roku Employee

Re: Formula 1 kicked us off, I ordered it for a year from Roku.

Jump to solution

@GailRich 

Thanks for the post.

For more information about that channel's authentication and functionality, you'll want to contact Formula 1 support directly to inquire further. Many channels on Roku are developed and maintained by the channel provider themselves. 

Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

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