Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
Following a power failure Roku no longer plays HBO NOW and Amazon Prime. Netflix, etc. are fine.
I've rebooted modem, router. Powered down all three Roku's in house. Removed and reinstalled channels. Contacted both HBO and Amazon. Channels like YouTube TV, Roku Channel, etc. work fine. Can't reach a human being at Roku. Now the channel icons are starting to disappear, showing a placeholder square but no info. I have plenty of wifi speed. Tried to use a wired setup - nothing works. Ideas???