Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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kjv71
Level 7

Favorites on Spectrum TV

For some reason I cannot figure out how to add new Favorites to Spectrum TV list. Any help would be appreciated. Thank you so much.

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4 Replies
Community Manager
Community Manager

Re: Favorites

Thanks for the note. We'd recommend contacting the channel developer for more help using their channel (app) on the Roku platform. You can reach Spectrum support here: https://www.spectrum.net/contact-us/

Cheers,
Tanner
Tanner D.
Roku Community Manager
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kjv71
Level 7

Re: Favorites

Thank you, Tanner. However, with persistence, I figured it out. Settings > Preferences > Manage Favorites.

Thank you, again.

Kit
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Carole29
Level 7

Re: Favorites

I just got the straming stick + I dont see preferences on here Ugh

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Roku Employee
Roku Employee

Re: Favorites

@Carole29 

Thanks for the inquiry.

For more information about that channel's features and functionality, you'll want to contact Spectrum support directly to inquire further. Many channels on Roku are developed and maintained by the channel provider themselves. 

You can reach Spectrum support here: https://www.spectrum.net/contact-us/

Thanks,
Danny

Danny R.
Roku Forum Moderator
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