Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Level 7

Fast foward/ rewind blank screen

When fast forwarding and rewinding on my spectrum app it's just a blank screen and can't see where I am so I have to guess where to stop

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Level 16

Re: Fast foward/ rewind blank screen

Each channel creates, provides, and maintains its own app to stream their channel to the Roku, as well as deciding and programming its features. Roku only provides the platform on which the 3rd party channel apps run. You should direct your questions and concerns to the channel, in this case Spectrum. (Exceptions are the two channels provided by Roku, The Roku Channel and Roku Media Player. For these you should contact Roku.)

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