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Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Bootdoc
Level 7
‎04-07-2020 07:32 AM

Fast forward not working properly on Tennis Channel

The fast forward isn't working with tennis channel. It's supposed to be 15 second advance with each button push but only advances by 1-5 seconds. Both the remote and the phone app is the same. Very frustrating. 

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2 Replies
RokuDanny-R
Roku Employee
Roku Employee
‎04-07-2020 01:39 PM

Re: Fast forward not working properly on Tennis Channel

@Bootdoc 

Thanks for the note.

Has the remote worked before on the Tennis channel with fast forwarding 15 seconds? 

For more information about that channel's features and functionality, you'll want to contact Tennis Channel support directly to inquire further. Many channels on Roku are developed and maintained by the channel provider themselves. 

You can reach Tennis Channel support here: https://help.tennischanneleverywhere.com/hc/en-us

Thanks,
Danny

Danny R.
Roku Forum Moderator
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Sndy
Level 7
‎10-03-2020 03:26 PM

Re: Fast forward not working properly on Tennis Channel

Still cannot fast forward recorded programs from Tennis channel but works for other channels. Suggestions?

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