Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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rapgame
Level 7

Fast Forwarding more than 15 secs?

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I have the Roku Premiere, but it won’t fast forward more than 15 sec increments using YouTube TV. Any tips? I tried the directional arrow and fast forward icon/button.

Any Help?

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RokuDanny-R
Roku Employee
Roku Employee

Re: Fast Forwarding more than 15 secs?

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@rapgame

Thanks for the post.

For more information about that channel's features and functionality, you'll want to contact Youtube TV support directly to inquire further. Many channels on Roku are developed and maintained by the channel provider themselves. 

You can reach Youtube TV support here: https://support.google.com/youtubetv/?hl=en#topic=7071745
 

Thanks,
Danny

Danny R.
Roku Forum Moderator

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RokuDanny-R
Roku Employee
Roku Employee

Re: Fast Forwarding more than 15 secs?

Jump to solution

@rapgame

Thanks for the post.

For more information about that channel's features and functionality, you'll want to contact Youtube TV support directly to inquire further. Many channels on Roku are developed and maintained by the channel provider themselves. 

You can reach Youtube TV support here: https://support.google.com/youtubetv/?hl=en#topic=7071745
 

Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

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wldiii
Level 8

Re: Fast Forwarding more than 15 secs?

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The suggestion that You Tube has anything to do with ff rates  is flat out wrong. As others have reported, Ultra ff’s slowly whereas Sticks ff at a high rate. Please investigate your own product issues, Roku. 

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wldiii
Level 8

Re: Fast Forwarding more than 15 secs?

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I had the same problem with my Ultra. My three Sticks worked fine but the Ultra only fast forwarded at the 15 sec rate. I solved the problem by performing a system restart ( SETTINGS-SYSTEM-SYSTEM RESTART.). I realized that the Ultra was the only Roku plugged into power continuously.  The Sticks received power through their respective USB ports. These sticks restarted every time the TV was turned off whereas the Ultra never did. Removing and restoring power fixes many computer intermittents. I hope this fixes yours!

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