Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
I can confirm the exact same thing on both of my 2020 Roku Ultras but NOT on my 2019 Ultra. It happens on Philo and AT&T TV after fast forwarding. It will continue to spin once I stop on the timeline after commercials and freezes once I try to back out. Apps will not work again until after a reboot. Very annoyed at this point!
Ok everyone. Roku finally got back with me after a week or so. They said they did an update that supposedly fixed the issue. My Roku still says my software is up to date. I even tried restarting the Roku, and still no update. Has the issue resolved for any of you?
After more experimenting tonight (with AT&T TV) the problem is related to the play/pause feature also. The pause button will not always react and when it does, the timeline counter continues to count up. Then when play is pressed it will not react. I have to press the onscreen 15 sec skip forward or backward to get the video playing again. Same app version on my 2019 Ultra has no problems at all. It seems that the 2020 player controls have a bug of some sort.