Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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tammymoran805
Level 7

Fandango gift card

I see that fandangoNow is representing movies on my roku tv. I have a fandango gift card that I was trying to see if I could use it.

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5 REPLIES 5\
RokuDanny-R
Roku Employee
Roku Employee

Re: Fandango gift card

@tammymoran805 

Thanks for the inquiry.

For more information about that channel's features and functionality, you'll want to contact Fandango NOW support directly to inquire further. Many channels on Roku are developed and maintained by the channel provider themselves. 

You can reach Fandango NOW support here: https://www.fandangonow.com/help

Thanks,
Danny

Danny R.
Roku Forum Moderator
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crd17
Level 7

Re: Fandango gift card

That's not helpful. Can you pay for streamed movied on Fandango via Roku using a Fandango gift card? Yes or no? And if so, how? 

RokuDanny-R
Roku Employee
Roku Employee

Re: Fandango gift card

@crd17 

Thanks for the inquiry.

No, you will not be able to use a giftcard to pay for content via Roku.


Thanks,
Danny

Danny R.
Roku Forum Moderator
jjoshrtca
Level 7

Re: Fandango gift card

Roku's missing a HUGE revenue stream right now during lockdown with lack of gift cards ESPECIALLY with the holidays coming up...

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jwjckc
Level 7

Re: Fandango gift card

It's not Roku's fault.  FandangoNOW doesn't store your gift card on their site.  EACH AND EVERY TIME you want to rent a movie on FandangoNOW, you have to go to their website or 'their app' (which is essentially a website).  So you can either not use Fandango or put up with this bullhhit

What IS Roku's fault is that I can't raise my flip finger to FandangoNOW and also use my Roku.  Roku has partnered with FandangoNOW by making FandangoNOW innately integrated with the Roku.  Of all the vendors out there they could have chosen...they have to choose one that decides to sell gift cards and make them a FPA to use.

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