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Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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MOTORSPEEDDRAG
Level 7
‎02-16-2021 10:18 AM

FRANCE 24 APP NOT WORKING

App isn't working, I deleted and attempted to reinstall and now france24 only appears as an app thru the dreaded 'Haystack' service. NOOOOO I want my France 24 back now!

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RokuMary-F
Roku Employee
Roku Employee
‎02-17-2021 12:33 PM

Re: FRANCE 24 APP NOT WORKING

Hi @MOTORSPEEDDRAG,

We appreciate your contact.

Have you tried restarting your Roku device after removing the channel and before adding the channel? If yes, this is a good indication that there likely an issue within that specific channel that will need to be addressed with an update from the channel publisher. Channels on Roku are created and maintained by each channel publisher. In this case, you'll want to reach out to that channel publisher directly to share your feedback. 

Thanks,

Mary

 

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