Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Turnsw
Level 7

F1TV channel

I purchased the F1TVPro channel last July

Everything worked fine to this weekend when I could watch the race

I contacted F1 and was told my subscription was changed to a lower level where I could no watch the race live.

They said it was a problem with Ruko syncing and that I had to contact Ruko, have the cancel and refund the subscription then resubscribe

I was wondering has anyone had this problem with F1 channel or any other channel on Ruko

Thanks

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1 Reply
krivenbk
Level 7

Re: F1TV channel

Yes my F1TV Pro subscription stopped working. I can no longer access any of it. It asks me to log in now (never did before) and then doesn't recognize my log in.

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