Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Level 7

Every few minutes the programming coming through Roku repeats the last 2-5 seconds.

Very regularly programming seems to repeat the last couple of lines of dialogue.  For instance, Last night Colbert walked out and said his first line of dialogue twice in a row.  It probably repeats maybe 3-5 times during a one hour program.  If it gets too bad, we move back to the Spectrum cable box, which is not our first choice.  

 

6 Replies
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Level 7

Re: Every few minutes the programming coming through Roku repeats the last 2-5 seconds.

Having the same issue. Ever figure out why and how to fix it? 

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Roku Employee
Roku Employee

Re: Every few minutes the programming coming through Roku repeats the last 2-5 seconds.

@Lakeliving 

Thanks for the post.

Is there a specific channel and content that this issue is occurring on?

With more information we will be able to assist you further.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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Level 7

Re: Every few minutes the programming coming through Roku repeats the last 2-5 seconds.

This happens on several different stations - not just one.  NBC, CBS, TBS, etc.

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Re: Every few minutes the programming coming through Roku repeats the last 2-5 seconds.

I have same issue. Doesn’t matter the channel or show, or commercial.  Doesn’t do it with my Apple tv so it has to be roku. 

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Level 7

Re: Every few minutes the programming coming through Roku repeats the last 2-5 seconds.

I have this very same problem but only with the Spectrum TV app. Which is the only local tv serviced provider we have

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Roku Employee
Roku Employee

Re: Every few minutes the programming coming through Roku repeats the last 2-5 seconds.

Hi everyone,

Thanks for the information.

Try removing the channel from the Roku home screen by navigating to the channel tile, pressing the * key on your remote and choosing 'Remove channel'. Then restart your device from Settings>System>System restart. Once your player starts up again, add the channel back once more.

Does this clear up the issue you are seeing?

Thanks,
Danny

Danny R.
Roku Forum Moderator
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