Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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indiagarcia
Level 7

Error opening Hulu/Netflix/Youtube

Last night I began receiving errors when opening Netflix and Hulu. I tried restarting the Roku, checking my connection, and checked for updates. The issue is still continuing- does anyone have a fix?

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Roku Employee
Roku Employee

Re: Error opening Hulu/Netflix/Youtube

[post moved to appropriate board]

@indiagarcia 

Thanks for the inquiry.

I would recommend removing the channels from the Roku home screen by navigating to the channel tile, pressing the * key on your remote and choosing 'Remove channel'. Then restart your device from Settings>System>System restart. Once your player starts up again, add the channels back once more. Does this clear up the issue you are seeing?


Thanks,
Danny

Danny R.
Roku Forum Moderator
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