Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Joebel
Level 7

Error code with ROKU 3400 and Peleton App

When I search and then try to download Peleton app it giveve me an error saying failed . I have a 3400 roku and a JVC 720 tv. I can download other applications without an issue.. Any help ? Thanks

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2 Replies
makaiguy
Level 20

Re: Error code with ROKU 3400 and Peleton App


@Joebel wrote:

When I search and then try to download Peleton app it giveve me an error saying failed . I have a 3400 roku and a JVC 720 tv. I can download other applications without an issue.. Any help ? Thanks


Per this Peloton page:

System Compatibility & Digital market: US, UK, & CA:

Compatible with Roku Stick, Roku TV HD, & Roku 4k (gen. 3 and up).

That may be accurate, but it's not very helpful because most people don't know what generation their Rokus are.  The 3400 is 2nd generation, released back in 2012, and so is not on Peloton's list of the Roku models they created their app to be compatible with.

  • Roku Streaming Stick +, 3810X, Ser YH0059427035, wifi - Samsung UN55ES6100
  • Roku Streaming Stick, 3600X, Ser 5S56D8240827, wifi - JVC EM37T
  • TCL Roku TV 43S425/C107X, Ser X000001R60KV, wifi
Joebel
Level 7

Re: Error code with ROKU 3400 and Peleton App

Great thanks !!

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