Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Level 7

Error Code RGE-1001 Connection error message

ROKU makes lots of such errors I have an Issue with constantly appearing error code rge-1001 I make research & fount it would occur due to connection but trust me I almost apply all the ways to figure out the error, but nothing works Please guide me, the effort will highly appreciate.

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Roku Employee
Roku Employee

Re: Error Code RGE-1001 Connection error message


Thanks for the inquiry.

The error card that you are seeing is related to the Spectrum channel. For more information about that channel's features and functionality, you'll want to contact Spectrum support directly to inquire further. Many channels on Roku are developed and maintained by the channel provider themselves.

You can reach Spectrum support here:


Danny R.
Roku Forum Moderator
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