Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
Same here. Tried several times no luck. Been going on for me since 9/18. I have been following this thread for weeks now. Tried every suggestion multiple times over. Seems like a few new people just started having this problem yesterday.
I'm one of those who just started having this problem yesterday. It was with the YouTube app and got the "can't install from network" error. I've deleted a bunch of channels, deleted YouTube, rebooted multiple times, changed screensaver and theme etc., etc. I've finally got YouTube to load, and it even loads the thumbnails of videos, but if you click on one, you just get a black screen.
At least I'm not the only one having issues. The YouTube app on my LG TV works anyway.
Has anyone tried a factory reset? Older threads where people had this problem (it’s been going on since 2019 off and on) indicate that this may fix the problem. I am reluctant to try for fear of losing everything, but wondering if anyone else has tried. Anyone tried this?
Unfortunately, if some bug caused some internal corruption, a factory reset is the only option. And it is a total drag, for sure. Most of the time if you are going to go through the pain of a factory reset, you might as well buy an updated unit and set that up instead.
If you have a unit for than 5 years old, that's almost always the better option. I replaced my Roku 3 with a 2021 Roku Ultra and the remote alone was with the upgrade. Voice search, two custom shortcut buttons, TV IR control built in and a remote finder to locate the lost remote. And screaming fast.
I than passed on my reset Roku 3 to a family member.
A bug that requires a factory reset is really irritating and it feels wrong to reward that bug with a new purchase, but it may well be the quickest thing to do and gets you a better unit.