Channels & viewing

[MarciH]

Still experiencing same issue also, with multiple channels, including SlingTV and Hulu. I've restarted my Roku device several times and manually checked for updates multiple times and the issue is NOT fixed. When I did the manual check for update, the message says All software is up to date. It shows it was last checked Sept 17 2:39PM and Last updated Jun 28 7:46PM. Help please!

[NVV]

Thanks for the help @StreamerUser but, this didn't work.  Youtube loads really quick to 100% and then goes back to 0% and never opens, Same with the other apps.  I'll end up calling the CS line.  Thanks again!

[msm96wolf1]

@RokuDanny-R 

Exactly where are to send the requested information? Not really wanting to post all Serial Numbers and other information for the world to see. Don't mind sending it in privately.

[RokuDanny-R]

@msm96wolf1 

Thanks for the post.

Feel free to post the information that I've requested in this thread, however if you feel more comfortable sending me the information in a PM, feel free to do so.

Thanks,
Danny

[msm96wolf1]

Thank you. I will send the device and now Roku TV that stopped working last night. I will send PM

[Fourtyfive]

It States the problem has been resolved but I still cannot use my apps/channels so it's so what has been resolved. Is there any other way to let someone know that the problem has been truly resolved other than me going back into my TV to see if it's been resolved

[jeanniebean]

I am having the same issue.  both of my rokus stopped working last night around 2:30am EST.  Followed instructions to restart router and restart roku player.  Also did a roku system update.  Neither roku will connect to my router now though all my other devices (phone, ipad, kindle, Flexbox) can connect.  Anyone else having this issue?  

[makaiguy]

@Ronsarchunn-

Try a system update.  Roku menu path Settings > System > System update > Check now

[NVV]

@StreamerUserthe CS line is for billing or new roku set up only. I can't get in touch with tech support at all.  I've never had a company this bad at support for their devices!  Nothing works.  I'll need to take this to social media. Maybe that will get the issue resolved?

[adrienb77]

This is still an issue.  The only two channel I can get to work are The Roku Channel and Nexflix.  It shows on your website that the issue was fixed yesterday, but that is not the case.  I haven't seen any info since yesterday.  Can you tell me what is being done to correct the issue?