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Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Linda9
Level 7
‎06-04-2021 10:06 AM

Error 002-0200-607 Help

Help with this 

Error 002-0200-607

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3 REPLIES 3\
renojim
Community Streaming Expert
‎06-04-2021 01:09 PM

Re: Error 002-0200-607 Help

What channel/app?  That sounds like an error message associated with a particular channel.

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Csmessmore
Level 7
‎11-09-2021 04:49 AM

Re: Error 002-0200-607 Help

I’m getting this error when I try to sign into Acorn.  My subscription is thru Roku

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RokuKariza-D
Roku Employee
Roku Employee
‎11-09-2021 07:32 AM

Re: Error 002-0200-607 Help

Hi @Csmessmore

Thanks for the post.

Please be advised that channel logins or authentication are handled directly by the channel developer. We suggest reaching out to Acorn TV Support to report the issue and get help. They can resolve the error you are having with channel authentication.

You can reach them here: https://support.acorn.tv/en/support/home


All the best,
Kariza

Kariza D.
Roku Forum Moderator
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