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Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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gisel-1999
Level 7
a month ago

Error 001

Me regalaron una Roku tv y se desconecta demasiado al Internet, despues la tele se reinicio de fabrica y no me deja conectarme al Internet para poder configurar la, necesito ayuda.

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RokuDanny-R
Roku Employee
Roku Employee
4 weeks ago

Re: Error 001

@gisel-1999

Thanks for the post.

We would recommend checking out the troubleshooting steps provided by our Support page here: What should I do if my Roku® device is unable to update software?

Please keep us posted what you find out.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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