Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Jms
Level 7

Epix

Hello. I signed up for Epix on the Roku.  It will work on the device I signed up on. It will not work on my additional tv that has a Roku stick. (Keeps asking me to subscribe and enter CC info again) It also will not work on my mobile device. ( It says it will, it plays, you can hear the sound but no picture)

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andyross
Level 15

Re: Epix

Did you sign up for Epix directly from Epix, or through Roku? If it's through Roku, then I think all your devices will need to use the same Roku account. It may depend on the channel on whether a through-Roku subscription will work outside of a single Roku account or device.

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