Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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MitchWayne
Level 7

Epix on Roku playback issues - limited episodes

I have the free trial of 'Epix on the Roku Channel' for another three weeks and attempting to watch 'Condor'. It's only giving me the first four episodes. There is supposed to be 20 available.  There was before and now only four are available. I restarted my device, and still no change. Can't delete the app either without canceling the free subscription early. I also checked via the website 'Roku Channel' and there's only four eps available there, too. Is this an 'upstream' problem? 

1 Reply
RokuMary-F
Roku Employee
Roku Employee

Re: Epix on Roku playback issues - limited episodes

Hi @MitchWayne,

Thanks for the inquiry.

For more information about that channel's features and functionality, you'll want to contact the channel provider support directly to inquire further. Many channels on Roku and The Roku channel are developed and maintained by the channel provider themselves. 

Thanks,

Mary

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