Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
So tried out AMC plus on roku channel to watch Gangs of London. Listed first was episode 3 (which I believe is actually episode 2 but AMC cut the episodes shorter than sky?). So I went back to watch episode one. Autoplayed the next episode and after some really confusing scenes of people dying who I noticed was in the next episode came to realize it skipped me all the way to episode 9. Luckily I'm doing a 7 day free-trial but I can't see me going through with this any further
Samething happened with History Channel Vault Roku Channel on a Roku Ultra. Was playing Forged in Fire Season 2, at somepoint it skipped several episodes, then all of a sudden it went to the last episode in Season 4. In general I detest autoplay and whish I could turn it off altogether.
Can you please provide us the following information:
-Roku device model, serial number, device ID, and software OS/version (these can all be found in Settings > System > About)
-does this issue occur on a specific channel? if so, what channel and what version/build is the channel (this can be found be selecting the channel on the Home screen and pressing the * button)
-tracker ID when this issue occurs (when you see this issue occur, press the Home button 5 times, followed by the Back button 5 times)
-steps to reproduce the issue you are seeing
Once we have this information, we will be able to pass it along to the appropriate Roku team to investigate further.