Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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johnnymz
Level 7

Episode Availability on The Roku Channel

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On the Roku channel, all the episodes for Degrassi: The Next Generation aren’t available. Is there any reason why?

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Community Manager
Community Manager

Re: Episodes

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Thanks for the notes here. There are a variety of reasons that certain content such as a portion of a particular series, may not be available. Licensing restrictions, and/or popularity can impact availability in some cases, as well as a variety of other reasons. It can be hard to say. Content may also become unavailable if it's licensing period expires, similar to other services. 

We'll share your interest with the team though. Thanks again for reaching out! 

 

Thanks,

Tanner 

Tanner D.
Roku Community Manager

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CuriousNat
Level 7

Re: Episodes

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I sure wish Roku or someone would have responded because I'd like to know why as well. I noticed this also. Hope Roku can identify and respond.

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Community Manager
Community Manager

Re: Episodes

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Thanks for the notes here. There are a variety of reasons that certain content such as a portion of a particular series, may not be available. Licensing restrictions, and/or popularity can impact availability in some cases, as well as a variety of other reasons. It can be hard to say. Content may also become unavailable if it's licensing period expires, similar to other services. 

We'll share your interest with the team though. Thanks again for reaching out! 

 

Thanks,

Tanner 

Tanner D.
Roku Community Manager

View solution in original post

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Catgon09
Level 7

Degrassi: Next Generation SOS

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All The Seasons of Degrassi: Next Generation vanished over night!!! And I was in a serious binge!!!! SOS who kidnapped Degrassi, and left me with one measly episode🙁

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Catgon09
Level 7

Re: Episodes

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The Degrassi episodes and seasons vanished!!!! Any idea why it went away!!!!!?!?? I’m so sad.

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Chelsea11712
Level 7

Re: Episodes

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I was wondering the same! Rattling my brain over here, thought I was going crazy.

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Re: Episodes

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I was on season 11 of Degrassi!! Why so there only one episode of season 13 on there!!! 

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Kfienen
Level 7

The nanny

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I would like to know why only seasons 1 & 2 of The Nanny are on here. Would love to be able to watch the whole series 

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HPritch13
Level 7

Re: The nanny

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I have been wondering the same thing. I know Roku updates content pretty regularly, but I am curious when they plan on uploading more seasons. 

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1zodiac
Level 10

Re: The nanny

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they rent the rights per episode.

on a sitcom that is 6 seasons,they give the rights too two seasons in hopes you buy the dvd.

i was watching newsradio and didn't realize only two seasons.

 

on missing episodes,it can be for reason above or content like music they have to keep paying royalties on.

not just on roku,same thing on paid services like netflix.