Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Szalanski
Level 8

Hello my wife got the Bundle for Disney+, Hulu, And ESPN+.  I have all downloaded but i can not find ESPN+ when i go and search for it on my tv. 

Is there a different name to search for or what should i do to find the channel?

1 Solution

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Roku Employee
Roku Employee

Re: ESPN+

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@maniacamy 

As my previous post stated, please be aware that the Disney+ bundle comes with ESPN+ and not ESPN. ESPN+ is within the ESPN Channel, but does not give you access to ESPN subscription content.

ESPN+ is a separate subscription and content library than standard ESPN channel. You must have a TV provider and use your TV provider credentials to authenticate standard ESPN service within the channel, in order to stream ESPN live, and access content included with standard ESPN service. 

For more information about your Disney+ bundle, please feel free to contact Disney+ support directly here: https://help.disneyplus.com/ or by phone here: 888-905-7888

For more information about ESPN+, and standard ESPN, including the differences, please contact ESPN support here: https://www.espn.com/espn/news/story?page=espncscontact 


Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

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18 Replies
Jack2000
Level 7

Re: ESPN+

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Having the same problem. Were you able to resolve it?
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Szalanski
Level 8

Re: ESPN+

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Hello, there is no ESPN+.

Download the ESPN channel.

Then goto ESPN website. Make a account using your Disney account info. And you're all set Smiley Happy took my hours to figure it out.

Hope this helps
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Joe915a
Level 7

Espn plus

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Bought a roku Express and set up the espn app, I have logged out of account and back in but when I go to subscriptions I select espn plus but wants me to subscribe via roku. I have an account already, tried the login and get the espn.com/activate passcode it says successfull but still cant log in on roku. Any suggestions?

[post merged with already existing thread]

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Roku Employee
Roku Employee

Re: ESPN+

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Hi,

Thanks for the inquiry.

As @Szalanski mentioned, ESPN+ is located within the ESPN channel which can be found in the Roku Channel Store here: https://channelstore.roku.com/details/34376/espn

Once you install the ESPN channel, you'll need to go into the channel's settings and sign into your ESPN+ account. 


Thanks,
Danny

Danny R.
Roku Forum Moderator
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Roku Employee
Roku Employee

Re: Espn plus

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@Joe915a 

Thanks for letting us know about the issue that you are experiencing.

I would like to take a closer look at what you are experiencing. Can you please send me a private message with your Roku account email and the serial number of your device. I will be able to assist you further from there.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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Mperdue1431
Level 7

Re: ESPN+

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Me too. Ive been trying to do this for 2 hours

ESPN even shows subscription Disney, but unable to access live ESPN

I did this, and it shows that Disney is my subscriber, I am still unable to access ESPN

Please help

ESPN does not give you live stream through Disney bundle!!!!!!!!!!!! UGH

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Roku Employee
Roku Employee

Re: ESPN+

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@Mperdue1431 

Thanks for the inquiry.

Please be aware that the Disney+ bundle comes with ESPN+ and not ESPN. ESPN+ is within the ESPN Channel, but does not give you access to ESPN subscription content.

For more information about your Disney+ bundle, please feel free to contact Disney+ support directly here: https://help.disneyplus.com/ or by phone here: 888-905-7888


Thanks,
Danny

Danny R.
Roku Forum Moderator
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maniacamy
Level 7

Re: ESPN+

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I have the same issue. I’ve logged out of the app, deleted the app, reinstalled it. I have the Disney+, Hulu, ESPN+ bundle. But every time I log in to my ESPN app using my Disney + info, it wants me to buy a subscription.

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Roku Employee
Roku Employee

Re: ESPN+

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@maniacamy 

As my previous post stated, please be aware that the Disney+ bundle comes with ESPN+ and not ESPN. ESPN+ is within the ESPN Channel, but does not give you access to ESPN subscription content.

ESPN+ is a separate subscription and content library than standard ESPN channel. You must have a TV provider and use your TV provider credentials to authenticate standard ESPN service within the channel, in order to stream ESPN live, and access content included with standard ESPN service. 

For more information about your Disney+ bundle, please feel free to contact Disney+ support directly here: https://help.disneyplus.com/ or by phone here: 888-905-7888

For more information about ESPN+, and standard ESPN, including the differences, please contact ESPN support here: https://www.espn.com/espn/news/story?page=espncscontact 


Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

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