Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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josecisneros
Level 7

ESPN not loading

My ESPN is not loading at all. I click on the channel and it will show the logo and immediately go back to the home screen. I have removed the channel multiple times and even updated my system but no cigar.

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2 Replies
RokuDanny-R
Roku Employee
Roku Employee

Re: ESPN not loading

@josecisneros 

Thanks for the post.

Try removing the channel from the Roku home screen by navigating to the channel tile, pressing the * key on your remote and choosing 'Remove channel'. Then restart your device from Settings>System>System restart. Once your player starts up again, add the channel back once more, specifically in that order.

Does this clear up the issue you are seeing? Please keep us posted.

Thanks,
Danny

Danny R.
Roku Forum Moderator
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C_I
Level 12

Re: ESPN not loading


@josecisneros wrote:

My ESPN is not loading at all. I click on the channel and it will show the logo and immediately go back to the home screen. I have removed the channel multiple times and even updated my system but no cigar.


  Remove and reinstall channel. 

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