Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Highlighted
Level 7

ESPN live no show. connected tv provider. "media not allowed" and oo6 no account returned from UPDA

There are no answers anywhere

 

 

0 Kudos
1 Reply
Highlighted
Level 19

Re: ESPN live no show. connected tv provider. "media not allowed" and oo6 no account retur

@Normandy  Thanks for the note. For that type of error message, we'd recommend trying to remove your TV provider account from within the channel's settings, then authenticate/sign into the channel with your TV provider credentials once more. If you are still seeing that error, you'll need to contact your TV provider to report the issue when using your account to authenticate on that provider's website, and/or contact the channel provider to report the content playback issue in the channel. These systems are managed between your TV provider and each channel provider, independently on your Roku device. If content isn't appearing or playing correctly, they'll need to help investigate further for you. 

 

Thanks,

Tanner

0 Kudos