Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Level 7

ESPN+ Subscription Issue

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I have an ESPN+ subscription billed through Roku. It shows up under my managed subscriptions section. 

My problem is that I downloaded the ESPN+ app on my iPad but I cannot log in to it. I never setup a username and password but it magically works with my Roku with no problems. How do I go about figuring out what the login is for it?

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Level 18

Re: ESPN+ Subscription Issue

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When you subscribe to a service through a third party like Roku you typically can only view that service via that third party.  Had you subscribed via Amazon Prime, for instance, you could only view through Amazon Prime.

If you want to view on all supported devices you need to subscribe directly with that channel via their website, not through a third party.

  • Roku Streaming Stick +, 3810X, Ser YH0059427035, wifi - Samsung UN55ES6100
  • Roku Streaming Stick, 3600X, Ser 5S56D8240827, wifi - JVC EM37T
  • TCL Roku TV 43S425/C107X, Ser X000001R60KV, wifi

View solution in original post

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Highlighted
Level 18

Re: ESPN+ Subscription Issue

Jump to solution

When you subscribe to a service through a third party like Roku you typically can only view that service via that third party.  Had you subscribed via Amazon Prime, for instance, you could only view through Amazon Prime.

If you want to view on all supported devices you need to subscribe directly with that channel via their website, not through a third party.

  • Roku Streaming Stick +, 3810X, Ser YH0059427035, wifi - Samsung UN55ES6100
  • Roku Streaming Stick, 3600X, Ser 5S56D8240827, wifi - JVC EM37T
  • TCL Roku TV 43S425/C107X, Ser X000001R60KV, wifi

View solution in original post

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