Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Level 7

ESPN Channel Issues

Just bought a Roku Ultra. Love it. Should've got one a long time ago. Experiencing an issue with the ESPN channel. Using a friend's cable provider login I was able to access sportscenter and other live programming. Two days later every live program from ESPN is now displaying a generic error message: "Access to this program is not included in your spectrum TV subscription".

A) it is...because I was able to watch for 2 days before this error occurred
B) It's not an internet connection issue.
C) I have confirmation that the bill is paid up and that the user's TV service is uninterrupted.

I've tried logging out via the ESPN channel's * menu. However upon attempting to log back in it does not ask me for user name and password, only the activation PIN and that I click on the name of the provider.

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Level 10

Re: ESPN Channel Issues

ESPN app is remembering the login information. Remove the app, reboot the Roku, add the app back.
Roku Ultra (4660)
Apple TV (5th gen), TiVo

Roku boxes from every generation.
Apple TV (2nd, 3rd, 4th gen)
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