Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
I have an LT model and a HD roku, I was able to download Xfinity stream beta on the new express and I was having difficulty downloading it on the other 2 models. Is this due to age of the devices or are you only allowed 1 copy per account?
The Roku 2 2720 was released in Sep 2013. It's entirely possible that it doesn't support that particular channel. While the 2720 is still supported by Roku, many channel providers have dropped support for older devices because they lack the processing power or memory resources required for the channels they release.
If I remember correctly, Xfinity calls their channel a beta, so it might also just be having a hiccup. Either way, you'd need to contact Xfinity for their channel support.
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