Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Josh1
Level 9

Re: The spotify app doesn't play videos

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Not true video playback does indeed exist but only for podcasts that support it Joe Rogan being one of them the problem is that video supported podcasts crash or freeze after ten or so minutes and Spotify refuses to do anything about it.

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RokuDanny-R
Roku Employee
Roku Employee

Re: The spotify app doesn't play videos

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@cdombrosky @Josh1

Thanks for the posts.

Have you tried removing the channel from the Roku home screen by navigating to the channel tile, pressing the * key on your remote and choosing 'Remove channel'. Then restart your device from Settings>System>System restart. Once your player starts up again, add the channel back once more, specifically in that order.

Does this clear up the issue you are seeing? Please keep us posted what you find out.

 

Thanks,
Danny

Danny R.
Roku Forum Moderator
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Josh1
Level 9

Re: The spotify app doesn't play videos

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Thanks for the reply.

Me and many others have tried that plenty of times. I just tried it again with no success. The problem is on spotify's end I posed the problem awhile back on their help forums and no one ever replied.

With everything going on I don't think Spotifys exactly interested in making joe rogan watchable on any platform.