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Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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KRAMPUS-
Level 7
‎12-18-2020 10:13 AM

Does anyone know the Spectrum TV app channel code to manually add it to a Roku account?

Apparently Roku and Spectrum TV had a fee dispute and the Spectrum TV app is no no longer available on Roku. Wish I had known that before I did what is always told to do when having an issue with the Spectrum TV app when it has issues...Delete it and re download it again.Now I am screwed. I was told to call Roku and that they could help. Called Roku and an automated message state that due to Covid19 there is no Customer Support phone service. HELP!

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StephenG1028
Level 7
‎12-26-2020 03:25 PM

Re: Does anyone know the Spectrum TV app channel code to manually add it to a Roku account?

I have the same exact issue.  So frustrating.  I have multiple Roku TVs and I only deleted the app off of one.  I am hoping to do a factory reset and unlink to the one missing the app.  Hopefully the app still exists on my account.  It still exists on my other tv.

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StephenG1028
Level 7
‎12-26-2020 05:07 PM

Re: Does anyone know the Spectrum TV app channel code to manually add it to a Roku account?

factory reset didn't do anything.  the spectrum app exists on my other roku tv.  I am wondering if there is any way to extract it.

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