Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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chriscarder
Level 8

Re: spectrum app not working

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my account with roku have spectrum still working

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ErieMarty
Level 7

Re: spectrum app not working

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I have a roku device that has the spectrum app on it.  If I use the device on a different TV ..will I lose the spectrum app if I do that.   I wouldn't think so . But since I can't re download it , just want to make sure 

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DBDukes
Community Streaming Expert

Re: Why is there no spectrum app?

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There's a dispute between Spectrum and Roku, and no resolution is in sight. Perhaps contact Spectrum also.

DBDukes
Roku Community Streaming Expert
Note: I am not a Roku employee.

If this post solves your problem please help others find this answer and click "Accept as Solution."

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StreamerUser
Level 20

Re: spectrum app not working

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@ErieMarty wrote:

I have a roku device that has the spectrum app on it.  If I use the device on a different TV ..will I lose the spectrum app if I do that.   I wouldn't think so . But since I can't re download it , just want to make sure 


No, you wont lose it - the apps are linked to the account, not specific Roku devices, or devices Rokus connect to.

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Tbaudoin1
Level 9

Re: spectrum app not working

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I just experienced this fact today and called Spectrum.  They said they were in negotiations, but it was not looking good.... Very Sad....  They said Apple TV supports the app!...  Yea, that's a dig at Spectrum.  Please bring this back.

I needed it today, but it's no longer in the Roku App Store.

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schhjaybird
Level 7

Re: Spectrum TV app not found on onn Roku TV.

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I won Buy any more Roku devices until this is resolved. The spectrum app works fine on my Samsung smart tv and Apple products. Roku is pushing me in that direction. Also spectrum never worked on the Amazon fire stick so I moved To Roku now I have to move on to something else.

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Rick32
Level 7

Roku box on a Roku TV?

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That's about it, can I put a Roku Ultra on a TV with a Roku OS?  My Ultra has the Spectrum app on it which is no longer available, that's the only reason I'm wanting to do this.

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StreamerUser
Level 20

Re: Roku box on a Roku TV?

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Yes.

However, your Roku TV should also have the Spectrum app, assuming its on the same Spectrum account.

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makaiguy
Community Streaming Expert

Re: Roku box on a Roku TV?

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Yes you can.  You'll just have to switch the TV's input to display the HDMI port you connect the Ultra to.

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Do not ask me support questions via private message -- post them publicly to the Community where others may benefit as well.

If this post solves your problem please help others find this answer by clicking "Accept as Solution.". Please only do this if it ACTUALLY solves your problem.

Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X | Streaming Stick 3600
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Rick32
Level 7

Re: Roku box on a Roku TV?

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Roku and Spectrum have been in a spat for over 6 months, that app is unavailable.  Thanks for the replies!

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