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Kntrygal2004
Level 7
‎08-06-2021 07:26 PM

Does Fox Carolina News actually play?

For a few days now, Fox Carolina News has been 20+ minutes of commercials before the news begins. It comes on for literally one minute and then goes back to commercials. What is going on? It's ridiculous!

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StreamerUser
Level 20
‎08-06-2021 09:43 PM

Re: Does Fox Carolina News actually play?

You didnt mention your Roku model # or firmware version (Settings/System/About) or app version (highlight the app and press Options (*) on the remote).

Try reinstalling the WHNS Fox Carolina News app:

1) Remove the Fox Carolina app (Highlight the app, press the Options (*) button on the remote, then Remove)

2) RESTART the Roku (Settings/System/System restart/Restart) <-- MUST DO THIS HERE!!!

3) Re-install the Fox Carolina app

(If you dont restart, settings/cached data associated with the app are left behind and it wont be a clean re-install)

Otherwise contact WHNS (they code and develop the app):

https://www.foxcarolina.com/site/contact.html

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