Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Kntrygal2004
Level 7

Does Fox Carolina News actually play?

For a few days now, Fox Carolina News has been 20+ minutes of commercials before the news begins. It comes on for literally one minute and then goes back to commercials. What is going on? It's ridiculous!

0 Kudos
1 REPLY 1\
StreamerUser
Level 20

Re: Does Fox Carolina News actually play?

You didnt mention your Roku model # or firmware version (Settings/System/About) or app version (highlight the app and press Options (*) on the remote).

Try reinstalling the WHNS Fox Carolina News app:

1) Remove the Fox Carolina app (Highlight the app, press the Options (*) button on the remote, then Remove)

2) RESTART the Roku (Settings/System/System restart/Restart) <-- MUST DO THIS HERE!!!

3) Re-install the Fox Carolina app

(If you dont restart, settings/cached data associated with the app are left behind and it wont be a clean re-install)

Otherwise contact WHNS (they code and develop the app):

https://www.foxcarolina.com/site/contact.html

0 Kudos