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Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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miller2
Level 7
‎04-08-2021 09:06 PM

Do I have to update the password on the television screen after updating it on the roku site?

I needed to reset my password on the roku site and wanted to add Peacock streaming.  The television prompted me for my password.  Do I have to also reset the password on the television?

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renojim
Community Streaming Expert
‎04-08-2021 09:55 PM

Re: Do I have to update the password on the television screen after updating it on the roku site?

Password?  Is it asking you for a PIN when you try to add the channel?  What do you have set as for your PIN preferences?  https://my.roku.com/account/pin

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